AI-powered operations consulting
From chaos to consistent in 90 days.
I come on site, learn how the work really gets done, and build the procedures and tools your team actually follows.
For growing businesses across metro Detroit. See the work
Sound familiar?
- The same few people are the answer to every question.
- New hires take months to get up to speed.
- The same mistakes keep coming back.
- How things get done lives in two or three people's heads.
That isn't a people problem. It's that the work isn't written down in a way anyone uses.
Five stages every business moves through
Chaos
Everything gets done, but differently every time, depending on who does it.
Predictable
The work is written down and everyone does it the same way. You know the steps, and how long things take.
Efficient
Once the work is consistent, you can make it faster.
Scalable
New people learn the job quickly. The business holds up at higher volume.
Innovative
With the basics running on their own, you're free to find better ways to work. That's where a business pulls away from competitors, because a way of working is hard to copy.
You can't skip a stage. There's no speeding up a process nobody does the same way twice. The first 90 days take you from chaos to predictable. From there, optimizing your procedures is what makes the business efficient, then scalable.
How it works
Evaluate
I come on site, watch the work, and talk to the people who do it.
See a sample evaluation summaryPlan
A short, direct plan: which procedures get written, who writes them, and by when. No fifty-slide deck.
See a sample 30/60/90 planImplement
I set up the tools, train your people to write procedures, and stay until they're in use.
See a sample procedureOptimize
I keep improving your procedures as your business changes. That's what moves you from predictable to efficient, then scalable.
Custom tools that make the work faster
Once a procedure is written down and working, some steps don't need a person at all. I build the repeatable parts into custom tools that do them the same way every time.
Guided workflows
Step-by-step checklists that walk your team through each job, so nothing gets skipped and new people can follow along on day one.
Automated emails and texts
Confirmations, reminders, follow-ups, and status updates that go out on their own, on time.
Connectors between your software
Your CRM, accounting, scheduling, and industry tools share data, so nobody types the same thing twice.
Automatic checks
Nightly checks that catch mistakes and anything that has drifted from your standard, before a customer does.
Reports that build themselves
Pulled straight from your data, with any manual change marked.
Alerts
Know right away when something breaks or stalls, and who needs to act.
Where AI really comes in
It lets me turn your business rules into working code fast: how you price, when you follow up, what "done" means. The rules come from you. The code makes sure they're followed correctly and consistently, every time.
Built to work with the tools you already pay for.
In practice: five disconnected systems turned into one operation in about 13 weeks. See the work
For companies running on EOS®
The Process Component, finally done.
Process is often the lowest-scoring component on the EOS Organizational Checkup™. The core processes get named. The Rock to document them rolls to next quarter. Followed By All™ never quite happens.
That's the part I do. Your implementer guides the leadership team through the model. I work with your people to get the processes written down, simplified, and used.
Documented
Your handful of core processes, captured at the 20/80 level your implementer teaches. Short enough to read, clear enough to follow.
Followed By All
Trained, checked, and measured, so the whole team runs them the same way and the Checkup score moves.
Kept current
Every process gets an owner and a review date. When the repeatable steps can run on their own, I build the tools to do it.
I've worked inside a company running on EOS and speak the language: Rocks, Level 10 Meetings™, the Accountability Chart™. I work alongside your implementer, not instead of them.
EOS®, Organizational Checkup™, Followed By All™, Level 10 Meeting™ and Accountability Chart™ are trademarks of EOS Worldwide, LLC. Corey Operations is not affiliated with EOS Worldwide.
How you'll know it's working
At the evaluation we pick two or three simple measures, like how long a new hire takes to work on their own, or how often work stalls waiting on one person. We check them again at 90 days.
- People use the procedures without being reminded.
- A new hire can do the job by following them.
- The same mistakes stop repeating.
- No single person is the bottleneck.
- Procedures stay current as prices, vendors, and tools change.
Why it's fast now
Most documentation projects stall because every procedure starts from a blank page. Mine don't. I work from a standard method and proven templates, so every procedure follows the same format and your team knows what good looks like.
AI makes the writing easier. I set it up for your business and train your managers and employees to create procedures with it. The knowledge comes from the people who do the work, and the work keeps moving after I step back.
I stay until it sticks
Most consultants leave at the plan. I stay for the work. I train your team, work alongside them as the procedures get written, set everything up in our operations platform so it's easy to find and update, and keep improving it after launch.
The measure isn't how thick the manual is. It's whether people use it.
The work
Five systems, one operation
One standard for every rollout
Old equipment, new system
On site, in person
I work where your team works.
Your data stays protected
The AI tools I set up for your team run on business terms that don't use your data to train AI models, and a person reviews every procedure before it's published.
See where your business stands.
Serving metro Detroit. Based in Holly.
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Or email travis@coreyops.com, or find me on LinkedIn. I reply within one business day.