Corey Operations

AI-powered operations consulting

From chaos to consistent in 90 days.


I come on site, learn how the work really gets done, and build the procedures and tools your team actually follows.

For growing businesses across metro Detroit. See the work

Sound familiar?

  • The same few people are the answer to every question.
  • New hires take months to get up to speed.
  • The same mistakes keep coming back.
  • How things get done lives in two or three people's heads.

That isn't a people problem. It's that the work isn't written down in a way anyone uses.

Five stages every business moves through

  1. Chaos

    Everything gets done, but differently every time, depending on who does it.

  2. Predictable

    The work is written down and everyone does it the same way. You know the steps, and how long things take.

  3. Efficient

    Once the work is consistent, you can make it faster.

  4. Scalable

    New people learn the job quickly. The business holds up at higher volume.

  5. Innovative

    With the basics running on their own, you're free to find better ways to work. That's where a business pulls away from competitors, because a way of working is hard to copy.

You can't skip a stage. There's no speeding up a process nobody does the same way twice. The first 90 days take you from chaos to predictable. From there, optimizing your procedures is what makes the business efficient, then scalable.

How it works

1

Evaluate

I come on site, watch the work, and talk to the people who do it.

See a sample evaluation summary
2

Plan

A short, direct plan: which procedures get written, who writes them, and by when. No fifty-slide deck.

See a sample 30/60/90 plan
3

Implement

I set up the tools, train your people to write procedures, and stay until they're in use.

See a sample procedure
4

Optimize

I keep improving your procedures as your business changes. That's what moves you from predictable to efficient, then scalable.

Custom tools that make the work faster

Once a procedure is written down and working, some steps don't need a person at all. I build the repeatable parts into custom tools that do them the same way every time.

Guided workflows

Step-by-step checklists that walk your team through each job, so nothing gets skipped and new people can follow along on day one.

Automated emails and texts

Confirmations, reminders, follow-ups, and status updates that go out on their own, on time.

Connectors between your software

Your CRM, accounting, scheduling, and industry tools share data, so nobody types the same thing twice.

Automatic checks

Nightly checks that catch mistakes and anything that has drifted from your standard, before a customer does.

Reports that build themselves

Pulled straight from your data, with any manual change marked.

Alerts

Know right away when something breaks or stalls, and who needs to act.

Where AI really comes in

It lets me turn your business rules into working code fast: how you price, when you follow up, what "done" means. The rules come from you. The code makes sure they're followed correctly and consistently, every time.

Built to work with the tools you already pay for.

In practice: five disconnected systems turned into one operation in about 13 weeks. See the work

For companies running on EOS®

The Process Component, finally done.

Process is often the lowest-scoring component on the EOS Organizational Checkup™. The core processes get named. The Rock to document them rolls to next quarter. Followed By All™ never quite happens.

That's the part I do. Your implementer guides the leadership team through the model. I work with your people to get the processes written down, simplified, and used.

1

Documented

Your handful of core processes, captured at the 20/80 level your implementer teaches. Short enough to read, clear enough to follow.

2

Followed By All

Trained, checked, and measured, so the whole team runs them the same way and the Checkup score moves.

3

Kept current

Every process gets an owner and a review date. When the repeatable steps can run on their own, I build the tools to do it.

I've worked inside a company running on EOS and speak the language: Rocks, Level 10 Meetings™, the Accountability Chart™. I work alongside your implementer, not instead of them.

EOS®, Organizational Checkup™, Followed By All™, Level 10 Meeting™ and Accountability Chart™ are trademarks of EOS Worldwide, LLC. Corey Operations is not affiliated with EOS Worldwide.

How you'll know it's working

At the evaluation we pick two or three simple measures, like how long a new hire takes to work on their own, or how often work stalls waiting on one person. We check them again at 90 days.

  • People use the procedures without being reminded.
  • A new hire can do the job by following them.
  • The same mistakes stop repeating.
  • No single person is the bottleneck.
  • Procedures stay current as prices, vendors, and tools change.

Why it's fast now

Most documentation projects stall because every procedure starts from a blank page. Mine don't. I work from a standard method and proven templates, so every procedure follows the same format and your team knows what good looks like.

AI makes the writing easier. I set it up for your business and train your managers and employees to create procedures with it. The knowledge comes from the people who do the work, and the work keeps moving after I step back.

I stay until it sticks

Most consultants leave at the plan. I stay for the work. I train your team, work alongside them as the procedures get written, set everything up in our operations platform so it's easy to find and update, and keep improving it after launch.

The measure isn't how thick the manual is. It's whether people use it.

  • On site, in person

    I work where your team works.

  • Your data stays protected

    The AI tools I set up for your team run on business terms that don't use your data to train AI models, and a person reviews every procedure before it's published.

See where your business stands.

Serving metro Detroit. Based in Holly.

Not ready for a call? Send a note.

Or email travis@coreyops.com, or find me on LinkedIn. I reply within one business day.