AI-powered operations consulting
From chaos to consistent in 90 days.
I come on site, learn how the work really gets done, and build standard operating procedures your team actually follows.
For growing businesses across metro Detroit.
Sound familiar?
- The same few people are the answer to every question.
- New hires take months to get up to speed.
- The same mistakes keep coming back.
- How things get done lives in two or three people's heads.
That isn't a people problem. It's that the work isn't written down in a way anyone uses.
Five stages every business moves through
Chaos
Everything gets done, but differently every time, depending on who does it.
Predictable
The work is written down and everyone does it the same way. You know the steps, and how long things take.
Efficient
Once the work is consistent, you can make it faster.
Scalable
New people learn the job quickly. The business holds up at higher volume.
Innovative
With the basics running on their own, you're free to find better ways to work. That's where a business pulls away from competitors, because a way of working is hard to copy.
You can't skip a stage. There's no speeding up a process nobody does the same way twice. The first 90 days take you from chaos to predictable. From there, optimizing your procedures is what makes the business efficient, then scalable.
How it works
Evaluate
I come on site, watch the work, and talk to the people who do it.
See a sample evaluation summaryPlan
A short, direct plan: which procedures get written, who writes them, and by when. No fifty-slide deck.
See a sample 30/60/90 planImplement
I set up the tools, train your people to write procedures, and stay until they're in use.
See a sample procedureOptimize
I keep improving your procedures as your business changes. That's what moves you from predictable to efficient, then scalable.
How you'll know it's working
At the evaluation we pick two or three simple measures, like how long a new hire takes to work on their own, or how often work stalls waiting on one person. We check them again at 90 days.
- People use the procedures without being reminded.
- A new hire can do the job by following them.
- The same mistakes stop repeating.
- No single person is the bottleneck.
- Procedures stay current as prices, vendors, and tools change.
Why it's fast now
Most documentation projects stall because every procedure starts from a blank page. Mine don't. I work from a standard method and proven templates, so every procedure follows the same format and your team knows what good looks like.
AI makes the writing easier. I set it up for your business and train your managers and employees to create procedures with it. The knowledge comes from the people who do the work, and the work keeps moving after I step back.
I stay until it sticks
Most consultants leave at the plan. I stay for the work. I train your team, work alongside them as the procedures get written, set everything up in our operations platform so it's easy to find and update, and keep improving it after launch.
The measure isn't how thick the manual is. It's whether people use it.
The work
Five systems, one operation
One standard for every rollout
Old equipment, new system
On site, in person
I work where your team works.
Your data stays protected
The AI tools I set up for your team run on business terms that don't use your data to train AI models, and a person reviews every procedure before it's published.
See where your business stands.
Serving metro Detroit. Based in Holly.